BOA charged off a card in 60 days?

[wegrew]

[Flamingo]

Would of, should of, could of... life is like that... Your son is college age and should have know you pay a bill every 30 days. A lack of bill in hand is no reason not to make a payment. All you have to do is pick up the phone and dial.

If you have all the fine print that your son obtained when he got his credit card that will explain BOA's options as to what they can do when your son signed for the card. He agreed to whatever terms are in there.

You might want to try to call and speak with a supervisor at BOA or go see them along with your son and explain the situation that you were moving and things got lost. But it does all come down to that your son should have know better that his payment was due every month if there was a balance on his card.

[wegrew]

>> You might want to try to call and speak with a supervisor at BOA or go see them along with your son and explain the situation that you were moving and things got lost.

I did, went there in person and I paid the balance. At the time he told me the account was still open. I asked him to get me information on how/when they tried to contact my son regarding the overdue account, and a week later(today), I find out they only sent one notice, as I noted above, and on top of that the account has been closed.

He was nice enough to investigate what I can do to dispute the status of the account, but I'm not expecting he'll really follow through. Suffice it to say, BOA's customer service stinks.

>> All you have to do is pick up the phone and dial.
Agreed. However, life has it's way of interfering. I'm not trying to make excuses for his actions, just think BOA needs to improve it's customer relations!

Your response is pretty typical of what I got from BOA. A reflection of how banking in this country has lost it's personal touch.

[wegrew]

Besides which, thanks for not addressing my question!

>> Is there anything I can do to get the “charge off” off his credit report ?

[BK2008]

Why don't you try writing to BofA's credit card division (on the back of your statement under the 'mail inquiries' to?? Explain the situation, see if they won't remove the negative since you did pay it off in one lump sum after you noticed the error?

Never hurts to try.

[BK2008]

BTW, I had a voluntary repo on my Honda right before BK.
I called them and asked them to correct the reporting to 0iib.
They did even better. They removed the RP, marked it paid and satisfactory, zero balance.

Again, ask & you might receive.

[wegrew]

thanks bk2008,
I'm trying to do that with my local BOA bank vp. hopefully he's show some compassion, but so far he's been reluctant.

[BigJohn]

Did you go back and speak to him in person?

[BK2008]

thanks bk2008,
I'm trying to do that with my local BOA bank vp. hopefully he's show some compassion, but so far he's been reluctant.

They're useless in the branch

Really, go through the proper credit card channels.
The have to investigate disputes, and altho this is not a true 'dispute', you will probably get a better response, especially if this is the first instance of late, and there is a history of good payment prior.

[Frogge]

Bug the credit dept, keep being persistant and make your case. Send proof about the move, payments made, all that. Keep being persistant in the key. Good luck.

[Flamingo]

All you have to do is pick up the phone and dial."[/I]

Agreed. However, life has it's way of interfering. I'm not trying to make excuses for his actions, just think BOA needs to improve it's customer relations!

Your response is pretty typical of what I got from BOA. A reflection of how banking in this country has lost it's personal touch.

I agree as to bank's improving customer relations but your son is old enough to know he signed an agreement when he took on the responsibility of a credit card. You are a great mom to be there to stand up for him but my response is typical of what I would say to my own kids if they came to me that they missed two payments on their credit card because they did not receive a statement or "forgot." I too would try to help them out but they need to know that a bank is not a parent - the parent doesn't have a signed contract as to a credit card - the bank does. Hard lesson sometimes for kids to learn and that mommy and daddy will not always be there to pick up the pieces if they make mistakes. All your son had to do was pick up the phone to BOA's main number and speak to any customer service rep. And I do not work for BOA...

[Flamingo]

There is no reason to come down on anyone in this forum because we are just being open and honest with you - I am usually forthright in a situation such as this because you are being a good mom and trying to band-aid/fix the situation for your son and clean things up for him. I did address your question in my initial response - I mentioned to go in with your son and discuss the situation with a supervisor to see if anything could be done and explain the circumstances. Unless you can find out why they charged that off so quickly (again, if you can find that small print in the documents he received when he obtained his credit card), he may not have a leg to stand on and it might be a hard lesson learned for him, unfortunately.

Unfortunately, the ball is in the bank's court as hard as that might be for you to swallow right now and have your son work on keeping the rest of his credit stellar for the next 7 years so it will overshadow this one bad mark. That would be the best thing for him to do if disputes will not remove the chargeoff.

Wishing you and your son the best of luck with hopefully getting this resolved.

[wegrew]

Did you go back and speak to him in person?

yup, he was right there with me when I paid the full amount due.

Spoke with again today as a followup regarding BOA's contact history regarding the account. That's when I found out the account had been closed, just a week after I paid the full amount due, and he(vp) told me the account was still open. Even he agreed that was a little strange, and he promised to find out why that happened.

The idea, as I discussed with him a week ago, was to keep the account open and paid in full, as that's way better than a closed account...

What gets me is he doesn't seem to know anything about things like account statuses, "Paid as Agreed" or "Account closed -- Paid as Agreed." Which I'm finding out about more as I surf the web, http://www.bankrate.com/brm/news/debt/20030725a1.asp

Can I assume that a month or two from now my son's credit report will show that status as "Paid as Agreed" or "Account closed -- Paid as Agreed." ?

[wegrew]

bk2008 & frogge,
Thanks, that will be our next step if the branch vp doesn't make progress.

[BK2008]

I image it will show up with lates and a remark 'closed by creditor', Not sure about the paid as agreed. If you can get the bank to post it with no lates and closed by consumer, paid as agreed, that would be better.