Tedderbear
09-11-2006, 12:05 PM
Everyone I just moved to this new apartment complex at the end of August and I am having issues up the wazoo. This is the letter I am going to give them please let me know what you think. Thanks in advance!
Dear DirtBag-
I have attempted to call several times this afternoon but have been unable to get through. I am writing to inform you of outstanding issues going on at my apartment. When I returned my move-in checklist, I noted that the following things needed to be fixed:
Lock on patio door
Dishwasher needs to be checked because it smokes when turned on
Light bulb above stove blown out
To date none of these issues have been resolved which is a breach of contract. I submitted a work order for the refrigerator and it worked for a couple of days and then today while I was home for lunch I discovered that my milk had spoiled because the refrigerator is not cooling again. I have also expressed my concerns about being placed in a handicap unit. This unit is not acceptable for me because I am lacking a pantry and other cabinet space that is much needed for a family of 4. I would like to be transferred to another unit ASAP as I have already paid my monthly rent for a regular unit and not a handicap unit. When I toured the property I was shown a regular unit and since I was not placed in that type of unit I will not pay a transfer fee because this mix-up was not my fault. Another reason I need to be transferred ASAP is I have discovered that there is a flea problem in my apartment. I came into the office on yesterday (September 10, 2006) and showed Sharon all the bite marks that I have on my leg(which I have pictures of) and also informed her that my children have been bitten as well. This flea problem is not acceptable because I have 2 small children and they can not live in this kind of environment. I have promptly paid my rent and I would like a prompt response to this flea problem because I am not a pet owner. After doing my own research about flea infestations I have discovered that simply spraying will not correct this problem because the fleas and their eggs are possibly living in the carpet. As I fore stated, I am not a pet owner and I will not deal with this ongoing problem. I already have my own health concerns and can not subject myself to any infections that might occur due to being bitten by fleas. In addition to the flea problem, I also have beetles coming in the front door because weather stripping is missing from the door and there is a small hole big enough for the beetles to come and go as they please! I have only resided here for a week and a half and I like the community but I am having too many issues with this particular unit. I know that there are currently 2 apartments available in the larger floor plan and I would appreciate being transferred to one of those units ASAP. I can not keep waiting and waiting to get answers. I need someone in this office to make something happen now or I will have to speak to someone in the corporate department. Please contact me at xxx-xxxx between 8-5 and xxx-xxxx after 5pm. Thanks for you immediate attention.
:aggress: :aggress:
Dear DirtBag-
I have attempted to call several times this afternoon but have been unable to get through. I am writing to inform you of outstanding issues going on at my apartment. When I returned my move-in checklist, I noted that the following things needed to be fixed:
Lock on patio door
Dishwasher needs to be checked because it smokes when turned on
Light bulb above stove blown out
To date none of these issues have been resolved which is a breach of contract. I submitted a work order for the refrigerator and it worked for a couple of days and then today while I was home for lunch I discovered that my milk had spoiled because the refrigerator is not cooling again. I have also expressed my concerns about being placed in a handicap unit. This unit is not acceptable for me because I am lacking a pantry and other cabinet space that is much needed for a family of 4. I would like to be transferred to another unit ASAP as I have already paid my monthly rent for a regular unit and not a handicap unit. When I toured the property I was shown a regular unit and since I was not placed in that type of unit I will not pay a transfer fee because this mix-up was not my fault. Another reason I need to be transferred ASAP is I have discovered that there is a flea problem in my apartment. I came into the office on yesterday (September 10, 2006) and showed Sharon all the bite marks that I have on my leg(which I have pictures of) and also informed her that my children have been bitten as well. This flea problem is not acceptable because I have 2 small children and they can not live in this kind of environment. I have promptly paid my rent and I would like a prompt response to this flea problem because I am not a pet owner. After doing my own research about flea infestations I have discovered that simply spraying will not correct this problem because the fleas and their eggs are possibly living in the carpet. As I fore stated, I am not a pet owner and I will not deal with this ongoing problem. I already have my own health concerns and can not subject myself to any infections that might occur due to being bitten by fleas. In addition to the flea problem, I also have beetles coming in the front door because weather stripping is missing from the door and there is a small hole big enough for the beetles to come and go as they please! I have only resided here for a week and a half and I like the community but I am having too many issues with this particular unit. I know that there are currently 2 apartments available in the larger floor plan and I would appreciate being transferred to one of those units ASAP. I can not keep waiting and waiting to get answers. I need someone in this office to make something happen now or I will have to speak to someone in the corporate department. Please contact me at xxx-xxxx between 8-5 and xxx-xxxx after 5pm. Thanks for you immediate attention.
:aggress: :aggress:
