Ok, WAAAAAAAAAAAAAAAAAAAAy back in August, I canceled my Sprint phones, because of random service shut down, no service while traveling, and a host of billing problems.
I knew that when I canceled that I would owe them a $100.00 cancellation fee, and was fine with this.
When I canceled, I should have owed them roughly $150.00, give or take a couple of dollars. However, for the past five months, they have sent me a bill in excess of $450.00!!!!
I have called at least six times to correct this, and every time, I am told that it is fixed, that it was a computer glitch, etc, and get the runaround. The last time, I called I asked to speak to a manager, and was hung up on.
To this day, I have not received a corrected bill, and I won't pay them a dime until i do. I have told them this in writing, and over the phone. (They are also nice to ask me to make a payment over the phone, after they "correct" my bill. I refuse. I want something in writing!!)
So to make a long story short, yesterday, I received a notice of collection on my account for the full $450.00. I called them immediately, and told them my story, and they offered to save my credit report, and "settle" for $256.00. I told them no, and hung up on them. The letter also stated that if I didn't pay within 30 days, they would report me to the credit bureau. All for a debt that I don't owe!!!
Anyone have ANY suggestions? I am royally pissed off and frustrated. I don't like doing business on the telephone, but doing things in writing don't seem to get anything accomplished.
I also don't want those bastards reporting false information on my credit report. And I don't want to pay anymore than what I feel is fair, and what I owe......
I knew that when I canceled that I would owe them a $100.00 cancellation fee, and was fine with this.
When I canceled, I should have owed them roughly $150.00, give or take a couple of dollars. However, for the past five months, they have sent me a bill in excess of $450.00!!!!
I have called at least six times to correct this, and every time, I am told that it is fixed, that it was a computer glitch, etc, and get the runaround. The last time, I called I asked to speak to a manager, and was hung up on.
To this day, I have not received a corrected bill, and I won't pay them a dime until i do. I have told them this in writing, and over the phone. (They are also nice to ask me to make a payment over the phone, after they "correct" my bill. I refuse. I want something in writing!!)
So to make a long story short, yesterday, I received a notice of collection on my account for the full $450.00. I called them immediately, and told them my story, and they offered to save my credit report, and "settle" for $256.00. I told them no, and hung up on them. The letter also stated that if I didn't pay within 30 days, they would report me to the credit bureau. All for a debt that I don't owe!!!
Anyone have ANY suggestions? I am royally pissed off and frustrated. I don't like doing business on the telephone, but doing things in writing don't seem to get anything accomplished.
I also don't want those bastards reporting false information on my credit report. And I don't want to pay anymore than what I feel is fair, and what I owe......
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