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Credit Monitoring Companies... Who else is there?

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    Credit Monitoring Companies... Who else is there?

    I have had nothing but problems lately with TrueCredit. Everything was working fine until about 2 weeks ago, when for some reason, I could not access my report or update it. After about 5 calls to customer service...THEY ARE WORTHLESS... I closed my account with them. All customer service says is, "I will reset your account and try back in 5 minutes." 5 minutes later...still frozen...call again. Call back again. Then they give you an 800 # to reach a supervisor and tech who will fix everything. Well guess what... I was on hold forever, only to have the line go dead after 40 mintues of holding. Again I say... THEY ARE WORTHLESS!!!
    So, now I need another credit monitoring service. Has anyone else had any luck elsewhere? I need a company where I can update and view regularly...often. There are alot of recent changes to my file and I am trying to clean up the reports.

    Thanks!

    #2
    Welp, when dealing with the credit bureaus, you aren't going to get good customer service. They make it hard for you to contact them for a reason, so that hopefully people will get discouraged and 'waste' less of their time. It doesn't really matter which one of the 3 you go to, you're going to run into the same crap. If you buy from anywhere else than the credit bureaus themselves, then you're just dealing with a middle man.

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      #3
      I guess I expected poor customer service from the regular credit bureau...most of what they do for consumers is free. But, since I paid for the credit monitoring each month, I thought that I'd be getting some customer service support with that payment...stupid me.

      If anyone has a different company and they are satisfied...please let me know.

      Thanks.

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