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    Payment "lost in the mail"

    Has anyone ever had a payment to a trustee "lost in the mail".
    I was instructed to use regular first class mail for payment of my money order. I was told it would go to a POBox # and not to bother using return receipt.

    Any thoughts?
    (Mailed payment of January 4th..still no acknowledgement on Pacer as of this morning....getting edgy).
    Thanks
    CH 13 OLD LAW
    10/14/05
    Closed completed
    Final accounting 04/2009

    #2
    Pacer doesn't show payments - atleast I don't think it does.

    Your trustee may be either on 13datacenter.com or on 13.network.com. Call your trustee and ask if they are on either of those two sites. Those sites show payments and disbursements made by your trustee IF your trustee reports to them.
    Chapter 13 Filed "Old Law"
    Filed: 6/2003 Confirmed: 3/2004
    Early pay off sent: 10/05/2007 - 9 months early
    11/16/2007 - Discharged!

    Comment


      #3
      No, PACER dosen't show my payments at all. I mailed my payment 2 weeks before the deadline. It posted to account 1 day before. Is your Trustee on 13network? It's a great web site and will have all your payments posted there.

      Comment


        #4
        It's possible your trustee got the payment, just hasn't entered it into the system yet. I use return reciept for my payments, and I often get the green card back from the post office showing that they got the payment several days before it actually posts on the 13datacenter website. Actually, I was told the same, could send it regular mail, but for the 1st 3 payments I sent it return reciept anyhow. This past month I sent it regular mail, and have to admit that I sweated it for almost 2 weeks until I saw it post, even though I knew they didn't update the site as soon as they got the payment. Hopefully my wage garnishment will kick in by next month and I won't have to worry about it anymore. Do you send yours as money orders or as regular checks? If you use a money order, you can use the reciepts you get from purchasing those to bolster your case if it does get lost in the mail, I think the trustee would give you a little more lee-way ifyou had some kind of external verification that you purchased a money order for the amount of the payment, and then did a trace on the money order to find out what happened to it. I know return reciept is a pain, since you have to go to the post office and it costs an extra $5 or so, but having that verification and the ability to track the payment if it gets lost is a really nice security blanket in my opinion, you might want to consider it in the future, especially if you are paying using normal checks. I don't know anything about PACER so can't help you there, I use the 13datacenter website since it's free.
        Filed CH 13 September 17, 2007
        Plan Modified July 8, 2009 from $1100/month to $400/month due to change in income, finally discharged in July of 2013!

        Comment


          #5
          The trustees' incoming payments centers work just about the same way as creditors' payment centers - if poorly staffed or employees goofing around, not all payments received on a particular day will actually get processed that day. And CRRR types of mail face the same fate. The mail clerk will sign for it on the date received, but that does not mean that the payment processing staff will give that piece of mail any more attention than the regular mail.

          Comment


            #6
            Thank you for your replies....my trustee uses www.ramapo.com which lists everything.
            I use money orders and do have the receipt.
            Let's see what the next few days bring.

            Also I understand that approx 500,000 people filed BK by 10/14/05.
            And as those cases mature, there will be more demand for clerks and paperwork.
            I think approx 30,000 filed the month after that.
            CH 13 OLD LAW
            10/14/05
            Closed completed
            Final accounting 04/2009

            Comment


              #7
              I had the same problem over a year ago. I am allowed to write a personal check, due on the 16th of each month. I mailed the check out on the 1st and they still didn't get it by the 14th, I called the trustee's office and she said that they had no record of it and as long as I got another check there by the 22nd, it wouldn't be late because that is when the disbursement date is. I had to stop payment on the other check. Trustee cashed the second check that I sent and then two days after that tried to cash the first check, so then they received a NSF notice and then I had to call and straighten that out. Trustee even sent a letter to my attorney about check bouncing. In the end, they apologized for the misunderstanding, but ever since then I mail my checks first class mail with confirmation. Good luck.

              Comment


                #8
                I was so nervous about payments getting lost, so fortunately our district allows for ACH transfers from checking.
                Filed 07/07, $120k unsecured debt
                Plan: $400 (includes cram down) 60 months
                Brilliant attorney, decent trustee, awesome plan

                Comment


                  #9
                  Maybe use delivery confirmation? I used the when I got the docs to the trustee for the 341.
                  Filed November 2 2007
                  341 Meeting January 4 2008
                  DISCHARGED March 11 2008

                  Comment

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