If you're a co-borrower and filing Ch. 7- my PSA

[bal_ny]

If you're planning to file (or already have) Ch. 7 and you're the co-borrower on someone else's loan, be prepared to lose online access to that account.


I cosigned my SO's truck loan and we've been using online bill pay, usually logging on a few days before the loan is due to schedule the payment. Well, the first post-filing payment is due and I found that we're blocked from online pay. They provided an address for mailing, but that means the payment will be late. I contacted customer service, who told me not to worry about this late payment, go ahead and send it and just make sure I mail it earlier next month. She also told me that after discharge, SO should get online access back.

Anyway, I hadn't given any thought to this happening. I thought I'd share my experience so that no one else gets caught unawares!

[indianabk686]

my wife and I lost the ability to pay our student loans online ... so now we just send them a check. I am still in school and am getting new fed stafford loans, but I can't check on them because they have denied us access ... good times.

[chapter7inpa]

Same thing happened to us on our Second Mortgage through our Bank. Now we need to pay by mail or at a local Branch.

No clue why they would make it harder for us to pay....oh well.

[liz417]

Thanks for the info Bal NY! I pay all my bills online and didn't even think of that. Now I'll make sure that after we file in Aug, I'll give myself plenty of time to "snail-mail" a payment!