If they are indeed reporting that way you are going to have to fight this with the bureaus not Chase. You need to submit your dispute in writing and you may get mixed results... it may be a long fight but don't give up. If they are truly reporting incorrectly you may have to go as far as resistering a complaint with the BBB to get them taken care of. But if you haven't tried disputing with the bureaus, you should do that first. But don't do it online... disputing this sort of thing online is probably not a good idea. You'll want a paper trail. It may come back verified from the bureau, but if it does you can get them for that because they are verifying incorrect information and that is a violation. There is another really good forum that you can find some good sample letters and fighting methods on as well.
I'm still not clear on your whole included in BK/not included thing... but that may be irrelevant.

Hope that helps!
Leave a comment: