Cell Phone...Anyone have this happen?

[Faust]

Is this for IPhones or another smart phone? If so, you have $30 per phone data plan to add in also.

Mine is $185 with the $69.99 700 min plan, unlimited messaging for 2 iphones and 1 basic phone. This is with a 25% company discount.

No, it is for one smart phone and two reg phones. The unlimited family messaging for $30.00 covers their data plan requirement.

I went into the store yesterday and they said the bill covers two months and my reg monthly charges should be $120.00 including taxes. We'll see....

[debtinohio]

I am new ATT Wireless customer and I just got my first bill. It was $260.00 more than I was expecting!!!!!!!!!!!!!! I called once this am but got nowhere. I am going to have to go into a store and find out what is going on.

The plan I signed up for was $59.99 Family plan with 550 min + 3rd line for $9.99 + Unlimited family messaging $30.00. They say it's $196.00 per month + 19.99 for 2nd & 3rd line + $30.00 for unlimited messaging. WTF?!

I'm pretty pissed.

Is this for IPhones or another smart phone? If so, you have $30 per phone data plan to add in also.

Mine is $185 with the $69.99 700 min plan, unlimited messaging for 2 iphones and 1 basic phone. This is with a 25% company discount.

[debtinohio]

It's because you listed them on your schedules.

Mine was never listed on any schedule and we just continued to pay like nothing ever changed.

[schel]

I just added an additional $9.99 line to my ATT plan over the weekend to get a free phone to have for my kids. It requested my SS# for a credit check. Since I'm in an active 13 plan, I assume it sucks.

The phone shipped today. No deposit needed.

$800 deposit is pretty high, it leads me to assume payments were missed in the past? If not, call them up and threaten to cancel.

I'm on a auto-payment plan of around $180/month and have never missed one.

Lucky you...maybe it is because you are in a CH 13 and we were a CH 7...

As for us...
Nope, never paid a late bill, never missed a bill because we intended on keeping this account. We even have been with AT&T for last 6 years.

Since it had to be listed per my attourney on our BK papers, AT&T closed our one account and gave us a new number on our account, never telling us and someone at the top made the decision that if anyone files BK and has it charged off on their BK in order to sign a new contract, add a line, yadda, yadda, yadda, they require a $800.00 deposit no matter what your credit is for 2 years out from your discharge date. Then after your 2 year discharge date don't assume you will get a contract free and clear, there will still be some sort of contrac that requires a deposit of some sort. F off AT&T!!

I am thinking that if I can't sign up for Verizion or Sprint after Dec 23rd 2010 when our contract is up with AT&T through my work to get a discount, we will probably go pre paid.

Thats a whole nother can of worms I don't get. We charged off the AT&T and never signed a contract for another cell phone, not sure why we are still tied into AT&T. They said we would owe them $100.00 for each phone on our plan for earily withdrawl. Isn't that illegal since we were put it on our BK?? How is that if we never signed a new contract?? How is that if we were discharged CH 7?? Someone somewhere is pissin me off!

Not happy, but still glad we filed and are out from under that rock we originally crawled under.

Now to the next part of our post BK getting our credit report and cleaning house! But that is another thread.

Schel

[schel]

I am new ATT Wireless customer and I just got my first bill. It was $260.00 more than I was expecting!!!!!!!!!!!!!! I called once this am but got nowhere. I am going to have to go into a store and find out what is going on.

The plan I signed up for was $59.99 Family plan with 550 min + 3rd line for $9.99 + Unlimited family messaging $30.00. They say it's $196.00 per month + 19.99 for 2nd & 3rd line + $30.00 for unlimited messaging. WTF?!

I'm pretty pissed.

Yep! WTF!!! Thats AT&T, full of surprises! I called and called and called and got nowhere with my problem, hope you get somewhere with yours. I am done as of Dec 23 2010 with AT&T.

Schel

[yourbabymomm]

This is true.
Which is understandable yet doesn't make sense at the same time. If they pulled his reports they'd see that he hadn't paid any of his creditors in the last 6-10 months which you'd THINK would mean more, but it is what it is. I guess there's a reason why I am not the CEO of a cell phone company ;)

[debtinohio]

I fully agree with prepaid phones. They're not what they used to be when it was only Tracfone!
That being said, dh applied for a Sprint phone to see what would happen. We hadn't filed bk yet (just had our 341 last week) but I'm sure his FICO was in the low to mid 400's. He received a phone without a deposit; the only catch being that he couldn't add additional lines yet. Then a month later he got a letter saying that he now could.
I strongly prefer prepaids because should something happen where you can't afford the monthly payment, you reload when you can and then there is no recourse.
Out of a BK I want to have as few obligations as possible; contracts being one of them! Had he discussed this with me prior I would have been 100% opposed, but now we're stuck with it. Luckily there is a fairly inexpensive plan that would have cost him the same as what he was paying for a prepaid.

Could have rejected the contract in bankruptcy.

[yourbabymomm]

I fully agree with prepaid phones. They're not what they used to be when it was only Tracfone!
That being said, dh applied for a Sprint phone to see what would happen. We hadn't filed bk yet (just had our 341 last week) but I'm sure his FICO was in the low to mid 400's. He received a phone without a deposit; the only catch being that he couldn't add additional lines yet. Then a month later he got a letter saying that he now could.
I strongly prefer prepaids because should something happen where you can't afford the monthly payment, you reload when you can and then there is no recourse.
Out of a BK I want to have as few obligations as possible; contracts being one of them! Had he discussed this with me prior I would have been 100% opposed, but now we're stuck with it. Luckily there is a fairly inexpensive plan that would have cost him the same as what he was paying for a prepaid.

[shark66]

You may want to try these people, I got my wife a phone through them, the service is via Verizon Wireless, but no credit check or other stuff like that. Be forewarned that if you don't pay your bill on due date, they WILL shut you down immediately, and they WILL disconnect your number for good after a week or so.

https://www.lucky-aces.com

In the interest of full disclosure, I'm just a satisfied customer, nothing else. YMMV.

Good luck.

[debtinohio]

I just added an additional $9.99 line to my ATT plan over the weekend to get a free phone to have for my kids. It requested my SS# for a credit check. Since I'm in an active 13 plan, I assume it sucks.

The phone shipped today. No deposit needed.

$800 deposit is pretty high, it leads me to assume payments were missed in the past? If not, call them up and threaten to cancel.

I'm on a auto-payment plan of around $180/month and have never missed one.

[jalex]

I am new ATT Wireless customer and I just got my first bill. It was $260.00 more than I was expecting!!!!!!!!!!!!!! I called once this am but got nowhere. I am going to have to go into a store and find out what is going on.

The plan I signed up for was $59.99 Family plan with 550 min + 3rd line for $9.99 + Unlimited family messaging $30.00. They say it's $196.00 per month + 19.99 for 2nd & 3rd line + $30.00 for unlimited messaging. WTF?!

I'm pretty pissed.

Faust,

I don't quite see how they came up those numbers. However, AT&T bills a month in advance. So your first bill will be a prorated bill for the time from activation to the end of your billing date plus the next month's normal charges. They also include activation fees on the first bill ($36/line I think).

My family plan charges me $9.99 for the second line, so unless you got a promotional offer them charging you for each additional line is standard operating procedure.

I'm not saying the bill is right, but the first bill from AT&T is always a shocker due to their wonderful billing procedures. I would definitely have someone go over it with you, just to make sure it is right.

[JEM]

Oh you bet I do!! At the time I placed my online order I received the confirmation email showing the plan I chose. It will be interesting to hear what the store says.

Good Luck! I hate dealing with stuff like that. I am so non-confrontational.

I know this last time, we renewed mid-cycle so that next bill was a little higher, but it was because some of our features changed and we got billed for a month and a half--but it was explained on the bill what the "extra" was from.

[Faust]

Wow! I'd be ticked off too!!

I know one thing that Verizon has been doing for awhile...when you go into the store to renew your contract and/or upgrade your phone, the receipt they give you prints out what plan you are on and the cost it will be per month. Example: 1400 min. $69.99/mo, additional line $9.99 etc....

So you have proof I guess if the bill came showing something different.

Do they give you anything like that at AT&T that you could show them?

Oh you bet I do!! At the time I placed my online order I received the confirmation email showing the plan I chose. It will be interesting to hear what the store says.

[JEM]

I am new ATT Wireless customer and I just got my first bill. It was $260.00 more than I was expecting!!!!!!!!!!!!!! I called once this am but got nowhere. I am going to have to go into a store and find out what is going on.

The plan I signed up for was $59.99 Family plan with 550 min + 3rd line for $9.99 + Unlimited family messaging $30.00. They say it's $196.00 per month + 19.99 for 2nd & 3rd line + $30.00 for unlimited messaging. WTF?!

I'm pretty pissed.

Wow! I'd be ticked off too!!

I know one thing that Verizon has been doing for awhile...when you go into the store to renew your contract and/or upgrade your phone, the receipt they give you prints out what plan you are on and the cost it will be per month. Example: 1400 min. $69.99/mo, additional line $9.99 etc....

So you have proof I guess if the bill came showing something different.

Do they give you anything like that at AT&T that you could show them?

[Faust]

I am new ATT Wireless customer and I just got my first bill. It was $260.00 more than I was expecting!!!!!!!!!!!!!! I called once this am but got nowhere. I am going to have to go into a store and find out what is going on.

The plan I signed up for was $59.99 Family plan with 550 min + 3rd line for $9.99 + Unlimited family messaging $30.00. They say it's $196.00 per month + 19.99 for 2nd & 3rd line + $30.00 for unlimited messaging. WTF?!

I'm pretty pissed.