...thought I'd pass these along:
- My mom (credit score 775) was unhappy with the way she was treated by BofA, so she applied for an HSBC card, which she got. Credit limit: $5000 -- not very big, she thought, but enough to fit her needs (her BofA card limit is $35000) -- when she activated the card the woman said to her "wow, you must have great credit to get such a high limit!" My mom said "really? I have a couple of cards that have closer to $40K limits" and the woman said "I haven't seen a limit of $5000 in a while -- they're really being careful these days.
- A good friend of mine has had one credit card her entire life: a gold Amex which she's had since college about 30 years ago. Never been late, she easily makes $200K a year, no debt, owns her house, whole deal. She tried to rent a Ryder truck (to help a friend move) and the $40 charge was rejected. She called Amex and the woman said "you're out of profile but I'll transfer you to a supervisor." Supervisor comes on and starts a long speech about how she's "out of profile". My friend says "of course not, I don't rent a moving truck every other month." Supervisor continues on -- my friend (kind of a direct, salesperson type) says "look, I don't have time for this -- are you going to approve the charge or not?" and the woman says "no" and hangs up.
The times they are a changin'
- My mom (credit score 775) was unhappy with the way she was treated by BofA, so she applied for an HSBC card, which she got. Credit limit: $5000 -- not very big, she thought, but enough to fit her needs (her BofA card limit is $35000) -- when she activated the card the woman said to her "wow, you must have great credit to get such a high limit!" My mom said "really? I have a couple of cards that have closer to $40K limits" and the woman said "I haven't seen a limit of $5000 in a while -- they're really being careful these days.
- A good friend of mine has had one credit card her entire life: a gold Amex which she's had since college about 30 years ago. Never been late, she easily makes $200K a year, no debt, owns her house, whole deal. She tried to rent a Ryder truck (to help a friend move) and the $40 charge was rejected. She called Amex and the woman said "you're out of profile but I'll transfer you to a supervisor." Supervisor comes on and starts a long speech about how she's "out of profile". My friend says "of course not, I don't rent a moving truck every other month." Supervisor continues on -- my friend (kind of a direct, salesperson type) says "look, I don't have time for this -- are you going to approve the charge or not?" and the woman says "no" and hangs up.
The times they are a changin'
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