Hi Guys I'm sorry if this is posted in the wrong place, But I figured I'd try. I have a car loan through Sovereign Bank, The attorney for my chpt7 told me I needed an account statement basically showing what I owe and how long I owe. Well anyway I call them up and they tell me that they can give me a payoff amount... I said I didn't need that I needed as I said above an account statement time to go and how much left to pay. They give me this huge line about how it is going to cost me 20/hour to research the account and that it would take 10 -14 working days to complete!!!! Am I out of line thinking that they should just be able to print out a statement and mail it to me????? Reasearch what? I don't get it. To top it off the lady told me that if I couldn't wait that I should just go back to my dealer and ask for this stuff from him!!!! Anybody else deal with these jokers at Sovereign Bank ?
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