I am in need for a car, since my company took ours away. Got a call from this dealer offering financing for a used vehicle at 18% from Credit Acceptance Corp. Has anyone heard of them??
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From what I've found just using google, I'd run! -
from BBB:
When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 271 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 271 complaint(s) closed in the last 36 months, 108 were closed in the last 12 months.
These complaints concerned:
163 regarding Billing or Collection Issues
13 regarding Contract Disputes
25 regarding Customer Services Issues
3 regarding Delivery Issues
1 regarding Guarantee Or Warranty Issues
4 regarding Product Issues
11 regarding Refund Or Exchange Issues
3 regarding Selling Practices
48 regarding Service Issues
These complaints were closed as:
5 No Response
5 No Response
265 Resolved
60 Resolved
7 Administratively Judged Resolved
70 Assumed Resolved
1 BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
2 BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
85 Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
32 Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.
1 Complaint is unintelligible, illogical or unreadable whereby the Bureau is unable to understand the nature of the issues, and the complainant cannot be contacted for clarification.
7 Resolved
1 Unresolved
1 Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.Comment
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Thank you folks, what a ripoff, just found some other bad reportsComment
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I dealt with them years ago. They will be on you in a second if you mess up( day late etc)Comment
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