I know there have been several threads regarding the laws governing what collection agencies can and cannot do. Could someone please provide the correct reference for me to look up and a synopsis of what regulation states? In particular, I was wondering if, once a credit card is turned over to the collection agency, a letter is all it takes to stop them from making any phone calls regarding the account. In other words, all they can send is written communication? Is this correct?
Thank you for your patience
Thank you for your patience
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