ch- good for you, that is crappy ungrateful treatment.
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I didn't even bother to "entertain them." I mean seriously. I've asked numerous times over the years and only now when I'm calling to cancel they've "all of a sudden" have some "new discounts?" Puhlease!Originally posted by twuoo View PostI called my insurance up today and told them I'd like to cancel because of my new policy starting next Monday. Ran through the standard "let me see what I can do for you"...I entertained them. They lowered the price by $50. I said "I'll pass".
Yes, to all of us who aren't willing to just take any sort of shoddy service. One thing I've noticed is that with so much competition, and so many policies that are so similar, really - a company makes or breaks itself with the customer service it gives.Originally posted by twuoo View PostSo to the above poster, good for you for moving on!Chapter 13 Filed "Old Law"
Filed: 6/2003 Confirmed: 3/2004
Early pay off sent: 10/05/2007 - 9 months early
11/16/2007 - Discharged!

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Thank you!Originally posted by lrprn View PostSooner or later ignoring the needs of loyal customers has consequences. Now if we can just get more people doing price comparisons like you did, chp - good for you! Enjoy your saved $800 - you made it possible!
I look at that money as an extra student loan payment.
But hey, every little bit helps, right?
Chapter 13 Filed "Old Law"
Filed: 6/2003 Confirmed: 3/2004
Early pay off sent: 10/05/2007 - 9 months early
11/16/2007 - Discharged!

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