Originally posted by lrprn
View Post
Let's start with the obvious
When each of you look up to the far right corner of the screen, does your forum user name show up after Welcome, or do you see blank fields for Username and Password? If you see the blank fields, try logging in again using your forum username and password. What happens then?
If you still can't get into the forums, the next thing to try is to delete your website browsing history, cookies, etc. To do this, if you are using Internet Explorer or Firefox, in the Menu at the top of the screen click Tools/Internet Options. Select Delete, click OK, then close your browser, open it again, and if necessary log into BK Forum again using your username and password in the blank fields.
Please let us mods know if either of these options fixes your access problem.
When each of you look up to the far right corner of the screen, does your forum user name show up after Welcome, or do you see blank fields for Username and Password? If you see the blank fields, try logging in again using your forum username and password. What happens then?
If you still can't get into the forums, the next thing to try is to delete your website browsing history, cookies, etc. To do this, if you are using Internet Explorer or Firefox, in the Menu at the top of the screen click Tools/Internet Options. Select Delete, click OK, then close your browser, open it again, and if necessary log into BK Forum again using your username and password in the blank fields.
Please let us mods know if either of these options fixes your access problem.
Comment