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Answer to age old Dell Warranty/Bk Question

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    Answer to age old Dell Warranty/Bk Question

    Well, my computer crashed (the new one I just bought 4 months ago). I had to get out my warranty book to give Dell a call.

    I happened to notice that under "Things that are not covered" it states, "Products for which Dell has not received payment."

    Seeing that made me remember a few posts I've seen in the past regarding whether a dell computer charged on a dell account would be honored under the warranty.

    I would assume, according to that statement, the answer is no.

    The good news, is this computer was not included in my BK, it wasn't even charged! And I found out it was a virus and after a little frustration, just finally used the recovery disk and reformatted the hard drive. Now its good as new.

    Any way, hope this helps.

    Cindy
    Chapter 7 Pro Se....Discharged Feb. 2006

    #2
    I hope you had saved your data elsewhere.
    "To go bravely forward is to invite a miracle."

    "Worry is the darkroom where negatives are formed."

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      #3
      yea, I back up the important stuff from time to time on a flash drive.
      Chapter 7 Pro Se....Discharged Feb. 2006

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